FAQ's

Our normal turnaround on personalised items is 2-3 weeks however please see header at the top of our webpage as we will update this with current turnaround times.

Please ensure correct spelling as we do not accept returns/refunds for incorrect spelling.

Due to the nature of the timber, each piece has its own natural grain, making each one unique. Colour can vary slightly to what you see, due to variations with phones and computers. There may be slight burn marks on the back of the disc.

Some items are fragile and need to be handled with care to avoid breakage.

CARE INSTRUCTIONS:

Please dust down with a clean dry cloth. Do not use water, spray, chemicals etc as this can damage the timber.

Keep out of direct sunlight to avoid it fading over time.

Do not hang items above or close to a child's bed or cot.

Items are for decoration only, they are not intended as toys or to be played with.